MySliders is committed to providing quality services to you, and this policy
outlines our ongoing obligations to you with respect to how we manage your
Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the
Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we
collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of
The Office of the Australian Information Commissioner at https://www.oaic.gov.au
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect includes: names; addresses; email
addresses; phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews,
correspondence, by telephone and facsimile, by email, via our website
https://mysliders.com.au/, from media and publications, from other publicly
available sources, from cookies and from third parties. We don’t guarantee
website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our
services to you, providing information to our clients and marketing. We may
also use your Personal Information for secondary purposes closely related to the
primary purpose, in circumstances where you would reasonably expect such use or
disclosure. You may unsubscribe from our mailing/marketing lists at any time by
contacting us in writing.
When we collect Personal Information we will, where appropriate and where
possible, explain to you why we are collecting the information and how we plan
to use it.
Sensitive information is defined in the Privacy Act to include information or
opinion about such things as an individual’s racial or ethnic origin, political
opinions, membership of a political association, religious or philosophical
beliefs, membership of a trade union or other professional body, criminal record
or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal
Information only from you. However, in some circumstances we may be provided
with information by third parties. In such a case we will take reasonable steps
to ensure that you are made aware of the information provided to us by the third
party.
Your Personal Information may be disclosed in a number of circumstances
including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from
misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it
was obtained, we will take reasonable steps to destroy or permanently
de-identify your Personal Information. However, most of the Personal Information
is or will be stored in client files which will be kept by us for a minimum of 7
years.
You may access the Personal Information we hold about you and to update and/or
correct it, subject to certain exceptions. If you wish to access your Personal
Information, please contact us in writing.
MySliders will not charge any fee for your access request, but may charge an
administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from
you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up-to-date. We will
take reasonable steps to make sure that your Personal Information is accurate,
complete and up-to-date. If you find that the information we have is not
up-to-date or is inaccurate, please advise us as soon as practicable, so we can
update our records and ensure we can continue to provide quality services to
you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us
at:
401 Old Cleveland Road, Coorparoo, QLD, 4151
enquiries@mysliders.com.au