Customer FAQs
Customer FAQs
Answering your questions
We suggest wearing MySliders gradually for the first three months, adjusting based on your comfort level. If you miss a few nights and your symptoms remain stable, it's fine to resume wearing them the next night. It's important to pay attention to your symptoms and use the sliders accordingly.
It is normal to experience some discomfort or soreness initially as your jaw adjusts to the new position. We recommend wearing MySliders for shorter periods of time and gradually increasing the duration as you become more comfortable. If the discomfort persists, please contact us for further guidance.
- We recommend cleaning MySliders with a mild soap and water only.
- Brush and floss before using the CLEARsplint.
- Do NOT soak the bite splint in mouthwash, denture cleaner or alcohol.
- Do NOT place the bite splint in hot or boiling water or expose to excessive heat (such as direct sunlight). This may distort the appliance.
- After use, rinse the bite splint with water and store dry.
Please refer to our cleaning instructions following this link here.
No, we recommend removing the MySliders before eating or drinking to avoid damaging them. It is important to clean MySliders before putting them back in your mouth.
If you lose or damage the MySliders, please contact us for a replacement. We offer replacement devices at a discounted rate for our existing customers.
We recommend replacing MySliders when they no longer fit properly or are damaged or broken. Regularly inspect the MySliders for signs of damage or wear and contact us if you notice any issues.
Increased drooling is a common occurrence when wearing oral appliances such as MySliders. It happens because the presence of a foreign object in the mouth can stimulate saliva production. This is normal and should decrease over time as your body adjusts to the presence of the MySliders.
The duration of increased drooling varies from person to person. For some individuals, it may diminish within a few days, while for others, it may take a bit longer. Your body will gradually adapt to the presence of the sliders, and the increased drooling should subside.
Yes, there are a few things you can try to help manage the increased drooling. One option is to use micropore tape, which can be found in most pharmacies. You can apply a small piece of micropore tape over your lips to provide some support in closing your mouth and reduce drooling. Additionally, practicing good lip closure and swallowing techniques may also help minimize drooling over time.
Waking up with the MySliders outside of the mouth is not uncommon, especially during the initial phases of wearing the device. This can happen as your body adjusts to the presence of a foreign object in the mouth. It is a normal response and should occur less frequently as your body becomes more accustomed to the MySliders.
Yes, using mouth tape can be an effective technique to keep your lips closed and prevent the MySliders from falling out during sleep. Mouth tape is available in various forms and can be found at most pharmacies. Applying a small piece of tape over your lips before sleep can provide additional support to keep your mouth closed.
Yes, you can use MySliders as a retainer to help retain the alignment of your teeth. The unique design of MySliders allows them to function effectively as both a treatment device for TMD and a retainer for tooth alignment. This dual functionality makes MySliders a convenient option for individuals who wish to maintain their dental alignment while managing their TMD symptoms.
While MySliders can serve as a retainer to help retain tooth alignment, they may not be a suitable replacement for traditional retainers in all cases. It is important to consult with your dentist/orthodontist to determine the most appropriate retainer option for your specific dental needs. They can assess your dental alignment and provide personalized recommendations for retainer use.
Yes, you can wear MySliders as a retainer even if you have not used them specifically for TMD treatment. Their design allows them to function as both a treatment device and a retainer, making them a versatile option for individuals seeking to maintain dental alignment while benefiting from the unique features of MySliders.
You have the flexibility to wear MySliders anytime depending on your symptoms and treatment goals. While many individuals find wearing them at nighttime beneficial for managing symptoms during sleep, you can also wear them during the day if you experience TMD-related discomfort or if it helps alleviate symptoms in specific situations. MySliders is a night and day device depending on your needs.
Yes, you can wear MySliders during specific activities or situations when you experience TMD symptoms or discomfort. For example, if you tend to clench or grind your teeth while working at a computer or at the gym, wearing MySliders can help alleviate these symptoms.
Yes, you can wear MySliders even if you don't have severe TMD symptoms. MySliders can be used as a preventive measure or for mild symptoms to help maintain optimal jaw alignment and reduce the risk of developing more severe TMD symptoms in the future. Wearing MySliders as needed based on your symptoms can contribute to overall jaw health and comfort.
No, you cannot wear sliders with braces during your active orthodontic treatment. However, sliders is a great post orthodontic treatment to support jaw health, facial muscles and as a retainer to stop teeth from shifting back.
MySliders devices are made with Astron® CLEARsplint, an acrylic material made up of two components. The liquid component is modified ethyl methacrylate monomer, and the powder component is modified ethyl methacrylate polymer. This material is commonly used for your typical dental splints.
We recommend that you bring in your MySliders to any dental appointments following extensive dental treatments. By doing so, your dentist can easily make any necessary adjustments to ensure a comfortable and secure fit.
If you have any concerns about the fitting of your MySliders after dental treatments, please do not hesitate to contact us. Our team is here to assist you and ensure that your MySliders continue to provide optimal comfort and protection for your teeth. Your jaw health and satisfaction are our top priorities.
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